The quality of my stainless steel kitchen sink grid is fantastic! It fits perfectly and does a great job protecting my new kitchen sink. In fact, there was an issue with the delivery that was resolved in a timely, professional manner. The customer service that I received from several different representatives was AWESOME! They were friendly, positive and eager to please. I will definitely buy my future needs from this company.....well done Swiss Madison! Your company's workers' interpersonal skills did not go unnoticed!