About Swiss Madison

Swiss Madison was founded on the principle that bathrooms should be a luxurious experience in every home. We are focused on providing the latest quality designs at an attainable price that is accessible to all. We are committed to creating superior products to improve the lives of our customers and the planet.

We take great pride in our commitment to our customers, making their experience our topmost priority. Whether it's selecting products, making purchases, or any interaction thereafter, we are dedicated to delivering an exceptional customer journey. 

 

Why Work Here?

At Swiss Madison, we foster a dynamic and innovative environment where creativity thrives while offering opportunities for personal and professional growth. Our dedicated team is committed to fostering collaboration, developing exceptional products, and nurturing a supportive work culture. 

Joining us means joining the Swiss Madison family—a community driven by passion, innovation, and mutual respect. Together, we'll not only achieve success but also create meaningful experiences and lasting impacts in the industry. We invite you to embark on this journey with us and contribute your unique talents to our collective success story.

Open Positions

Head of Brand and Product

At Swiss Madison, we are Elevating the Standard of Home Living. From bathroom fixtures to the broader home, our vision is to become a household name by delivering elevated design, guaranteed quality, and affordability. With bold growth ambitions and a clear vision for the future, we’re assembling a team of driven, high-impact leaders who are passionate about building something lasting—transforming our brand into a household name and setting a new standard for home living.

We operate based off of the Entrepreneurial Operating System (EOS) to bring structure, focus, and accountability to our entire organization. EOS provides us with a shared language, a common set of tools, and a results-driven cadence that empowers leaders to take ownership and execute with clarity. This hire will be expected to thrive within this framework, bringing strong LMA (Lead, Manage, and hold Accountable) capabilities and a commitment to living our core values: Ownership, Growth Mindset, Agility, Resourcefulness, and Clarity.

Position Summary

This position is a strategic and creative leadership role responsible for driving Swiss Madison’s overall product vision and brand identity. The ideal candidate combines a visionary mindset with sharp business acumen, strong leadership capabilities, and a deep understanding of interior design, textiles, and brand styling.

The Head of Brand & Product is a management role accountable for leading four functions:

• Brand Strategy & Positioning
• Product Development
• Merchandising & Creative
• Quality Control & Assurance

This role is built for someone who has “done it before”—successfully scaled product and brand organizations within a high-growth consumer goods company.

Core Responsibilities

Leadership & Organizational Development

• Lead, manage, and hold accountable (LMA) all direct reports aligned with EOS principles.
• Manage and grow the onshore and offshore team, while maintaining high-quality execution.
• Instill Swiss Madison’s core values—Ownership, Growth Mindset, Agility, Resourcefulness, Clarity—through team leadership and hiring.

Brand, Merchandising & Creative

• Define and evolve Swiss Madison’s brand vision across all customer touchpoints, ensuring consistency in messaging, design, and experience.
• Lead the development and execution of merchandising and content strategies that highlight product benefits and reinforce our values of design, quality, and affordability.
• Oversee brand assets—including style guides, graphic design, A+ content, and listings—to maintain a cohesive visual identity and tone of voice.
• Drive alignment between product styling, seasonal trends, and interior design principles to enhance emotional and aesthetic resonance with both end-users and professional buyers.
• Partner with Sales and Marketing to integrate brand messaging into go-to-market plans, promotional efforts, and channel-specific execution across DTC, marketplaces, and wholesale.

Product Development

• Oversee new product development driven by data, customer insights, and market gaps.
• Guide sourcing, supplier evaluation, and tech pack creation through internal teams and third-party partnerships.
• Align with BI & Demand Planning teams to prioritize high-impact SKUs and lifecycle management.

Quality Control & Assurance

• Ensure adherence to Acceptable Quality Levels (AQL) across all factories and shipments.
• Drive and standardize Engineering Change Request (ECR) processes.
• Finalize and operationalize a clear QC Vision that aligns with customer satisfaction and revenue targets.

Key Outcomes in First 12 Months

• Product Launch Framework institutionalized and used across all categories.
• Quality Control team fully integrated with clear SOPs and inspection workflows.
• Grow offshore team for support tasks across QC, sourcing, and creative
• Contribution margin improved via data-driven SKU evaluation and sunsetting process.
• Brand assets drive measurable performance gains in DTC and marketplaces.

What You Bring

• 4+ years leading cross-functional brand and product teams in a fast-paced, high-growth consumer environment.
• Track record of launching successful products and brands in eCommerce and wholesale channels.
• Proven ability to build systems and frameworks, not just manage existing ones.
• Experience leading offshore teams.
• Familiarity with tools and platforms common to merchandising, sourcing, QC, content, and analytics.
• EOS knowledge preferred—must be comfortable operating in a high-accountability, data-first, low-politics culture.

Why Swiss Madison?

• We are redefining what it means to build a home brand—from our design philosophy to how we operate globally.
• You’ll work with driven executives who embody ownership, clarity, and impact.
• You’ll shape not just our product line, but the way our entire brand is experienced across North America and beyond.
• You'll build and lead a lean, effective, and distributed team.

Apply here!

Head of Growth

At Swiss Madison, we are Elevating the Standard of Home Living. From bathroom fixtures to the broader home, our vision is to become a household name by delivering elevated design, guaranteed quality, and affordability. With bold growth ambitions and a clear vision for the future, we’re assembling a team of driven, high-impact leaders who are passionate about building something lasting—transforming our brand into a household name and setting a new standard for home living.

We operate based off of the Entrepreneurial Operating System (EOS) to bring structure, focus, and accountability to our entire organization. EOS provides us with a shared language, a common set of tools, and a results-driven cadence that empowers leaders to take ownership and execute with clarity. This hire will be expected to thrive within this framework, bringing strong LMA (Lead, Manage, and hold Accountable) capabilities and a commitment to living our core values: Ownership, Growth Mindset, Agility, Resourcefulness, and Clarity.

Position Summary

This is a strategic and results-driven leadership role responsible for driving Swiss Madison’s revenue growth across Direct-to-Consumer (DTC), eCommerce marketplaces, and Wholesale channels—with a strong initial emphasis on accelerating DTC performance.

The Head of Growth will combine a visionary growth mindset with deep analytical and operational skills. They will be accountable for building high-performing teams, implementing scalable growth systems, and ensuring consistent brand and customer experience across all channels. This role is designed for someone who has “done it before”—successfully scaling omni-channel consumer brands and delivering measurable growth in competitive markets.

Core Responsibilities

Leadership & Organizational Development

• Lead, manage, and hold accountable (LMA) all direct reports aligned with EOS principles.
• Manage and grow the onshore and offshore team, while maintaining high-quality execution.
• Instill Swiss Madison’s core values—Ownership, Growth Mindset, Agility, Resourcefulness, Clarity—through team leadership and hiring.

Channel Growth & Revenue Strategy

Direct to Consumer (Primary Focus in Year 1)

• Own and grow the SwissMadison.com P&L.
• Develop and execute acquisition, retention, and loyalty strategies.
• Optimize site performance, AOV, and conversion rates through data-drive CRO, UX enhancements, and merchandising strategies.

eCommerce Marketplaces

• Oversee Home Depot, Amazon, Wayfair, and other marketplace strategies to maximize profitable growth.
• Marketplace manager is already in place for execution.

Wholesale

• Partner with sales leadership to expand B@B customer base and grow existing accounts.
• Align trade promotions, merchandising, and launches with overall growth objectives.

Performance Marketing & Analytics

• Build and manage paid media strategies across channels with disciplined testing and ROI tracking.
• Oversee SEO, content marketing, and lifecycle marketing (email/SMS) programs.
• Implement attribution models and analytics dashboards to guide budget allocation and decision-making.
• Partner with Brand, Product, and Operations to ensure coordinated, high-impact execution.

Key Outcome in First 12 Months

• Significant DTC revenue growth with improved contribution margins.
• Repeatable acquisition and retention systems in place across all channels.
• Fully integrated growth dashboard with channel-specific KPIs and reporting cadence.
• Marketplace revenue increased through optimized content, pricing, and promotion strategies.
• Wholesale growth supported through targeted campaigns and improved account activation.

What You Bring

• 6+ years in growth, marketing, or revenue leadership roles for omni-channel consumer brands.
• Proven track record of scaling DTC channels from mid- to high-seven or eight figures in revenue.
  
• Experience and familiarity in marketplace and wholesale channel growth strategies.
  
• Data-driven decision-making skills with expertise in performance marketing, CRO, and eCommerce analytics.
• Strong LMA skills and familiarity with EOS or similar frameworks.
• Comfort in a high-accountability, fast-paced, low-politics environment.

Why Swiss Madison?

• We are redefining what it means to build a home brand—from our design philosophy to how we operate globally.
• You’ll work with driven executives who embody ownership, clarity, and impact.
• You’ll shape not just our product line, but the way our entire brand is experienced across North America and beyond.
• You'll build and lead a lean, effective, and distributed team.

Not seeing the right job for you just yet? 

Share your interest in careers with Swiss Madison by submitting a General Interest Talent Pool application. We will be in touch if your experience matches with a future role.